Frequently Asked Questions

• Is Decrum an Australian-specific store?

  Yes. Decrum.com.au is our dedicated Australian storefront. While we are a global leather specialist with over 50,000 customers worldwide, this site is specifically tailored for our Australian community — offering local pricing in AUD, Australian sizing support, and dedicated shipping routes to all AU states. We have been trusted by leather jacket buyers across Australia since 2015. Read our full brand story here.

• Is Decrum leather real or synthetic?

  We use 100% Genuine Grain Leather, specialising in premium Lambskin and Cowhide. We do not sell faux, vegan, or PU leather. Every Decrum jacket is a natural product designed to be breathable, durable, and improve with age. If genuine leather matters to you, it matters to us too — we will never compromise on material.

• How long does shipping take to my city? Is it free?

  Yes, shipping is free on all Australian orders. We deliver via Australia Post, DHL, and FedEx with full tracking, with standard delivery in 4–8 business days to Sydney, Melbourne, Brisbane, and Perth. Remote postcodes may take slightly longer. You will receive a tracking link by email once your order is dispatched — or check your shipment status anytime on our Track Your Order page.

• Are there any hidden customs or import duties for AU orders?

  Decrum does not collect customs duties or taxes at checkout. All prices on Decrum.com.au are in Australian Dollars (AUD). Depending on your order, the Australian Border Force may assess GST or import duties upon entry. If any charges apply, your carrier will contact you before or upon delivery. See our Shipping Policy for full details.

• How do Decrum sizes compare to Australian standard sizing?

  Our jackets are designed with a modern, tailored fit. To ensure you get the right size for the Australian climate — allowing for light layering — we highly recommend checking our Size Guide. We provide exact chest measurements in centimetres so you can shop by body measurement rather than guessing by label. For a looser fit, always go one size up. Still unsure? Reach us at our contact page before ordering.

• What is your return policy if the jacket doesn't fit?

  We offer easy returns for all Australian customers. If your jacket is not the right fit, initiate your return within 30 days of delivery through our Return & Exchange page. Items must be unworn, unwashed, and have tags attached. We want every Australian customer to feel completely confident in their Decrum leather — sizing up or down is no problem at all.

• How do I maintain my leather jacket in the Australian climate?

  Leather is a natural material that responds to its environment. In humid areas like Queensland and coastal NSW, store your jacket in a well-ventilated wardrobe — never in plastic, which traps moisture and encourages mildew. In drier climates like South Australia and inland WA, apply a quality leather conditioner every 6 months to prevent the hide from drying out. Avoid prolonged direct sun exposure in high-UV Australian summers, which can fade and dry out the leather faster than in cooler climates. For a full care routine, visit our Leather Jacket Care Guide.